Car removals
Do I need to be there when you collect?
What paperwork do I need?
You'll need to show the car is yours.
Owner: confirm what you ask forHow soon can you collect?
It depends on where the car is and how busy we are. We'll give you a realistic time when we talk.
My car doesn't run. Is that a problem?
Just tell us when you send the details.
Owner to confirmDo you take cars without rego?
Let us know when you get in touch.
Owner to confirmCash for cars
How do you work out the price?
Mostly on the car's condition, its age and what's still usable. We'll explain how we got to the number when we call.
How do I get paid?
Will you pay for a car that doesn't run?
What if I don't like the offer?
That's fine. There's no obligation, and you won't get chased.
Will the offer change on the day?
Only if the car isn't as described. That's why it pays to be upfront and send photos.
Owner to confirmDo I need to cancel my rego?
If the car's still registered, you can cancel it with TMR and may get a refund of the unused rego and CTP, less a fee. See the paperwork section on our Car Removals page.
Rego and paperwork →Used car parts
Are the parts tested?
Do the parts come with a warranty?
Can you send parts to me?
Can I come in and have a look?
Yes. Give us a call first so we can check for you before you make the trip.
General
Where are you?
48 Sherbrooke Rd, Willawong QLD 4110.
When are you open?
Monday to Friday 7:30 am to 4:30 pm, Saturday 7:30 am to 2:00 pm. Closed Sundays.
Can I just turn up?
You can, but it's best to call first so we can check we can help before you make the trip.
Do I need to cancel the rego before you take my car?
In Queensland you can cancel the registration with TMR using form F3517 and hand in the plates. If the rego is current and in your name, you may get a refund of the unused rego and CTP, less a cancellation fee.
Owner: what EMR does to helpWhat should I do before the car is collected?
Take out your toll tag, stop any rego direct debit, and clear your things out of the glovebox, boot and under the seats.